Client: The Headland Hotel Category: IT Services, Networking, Wireless Tools Used: AirTight social wifi
When The Headland Hotel opened its doors in 1990, it had the same goal it operates to today, be the finest hotel in South West England. The site has over the years expanded and evolved, to include cottages that sit neighbouring the iconic red brick building as well as a state of the art spa. With the construction of the building proving a challenge for the existing hotel wifi vendor the hotel had in place, Microcomms was tasked with offering dependable, high quality hotel wifi to the clientele, across the entire site.
Seeing the scope of the site, we decided to deploy cloud based secure hotel wifi – AirTight into the hotel. This provided a fully PCI compliant system that could cope with the surges of demand that the hotel faces, without affecting speeds or connectivity. The systems also had the added benefit of enhancing marketing analytics based on the users, helping the hotel understand who and how people are using the wifi, while also allowing the results to help shape future strategy decisions.
“Our guests are much, much happier with their overall experience while visiting The Headland Hotel, thanks to the reliable, secure hotel wifi access that AirTight provides.” “At The Headland Hotel, we prioritize the privacy and safety of our guests and staff above all else. The AirTight cloud wifi solution completely supports us in this endeavor, offering critical security and other guest management features that we have not seen in other solutions, at no additional cost.”
Darryl Reburn, General Manager, The Headland Hotel